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Client Service Manager

Job Title: Client Service Manager
Contract Type: Permanent
Location: South West London, London
Industry:
Salary: £65000 - £85000 per annum
Reference: BBBH629_1551884537
Contact Name: Harper May
Contact Email: cvs@harpermay.com
Job Published: March 06, 2019 15:02

Job Description

Harper May is seeking a commercially focused Client Service Manager for a rapidly growing practice in South West London. The ideal Candidate will have experience in a practice (Big Four or Smaller) and comfortable doing the day to day accounting work while also engaging with clients, building relationships etc.

Key responsibilities:

  • Preparation of statutory accounts under FRS102 and FRS105, including all required preparatory work
  • Preparation of Corporation Tax Returns
  • Organization and preparation of the income and expenditure accounts for sole traders and partnerships
  • Completion of self-assessment tax returns
  • Experience with producing management accounts would be an advantage
  • Managing deadlines and client expectations
  • Delegating to and training of junior team members
  • Reviewing work completed by more junior colleagues of the team, including bookkeeping and VAT Returns
  • Helping to enhance systems and processes for internal use
  • Working from clients offices may be required, as well as head office and attending client meetings.
  • Communicate with Clients on a regular basis and respond to specific queries and requests.
  • Identifies when account management issues should be escalated internally for oversight and response.
  • Contribute to weekly / monthly & quarterly meetings with key stakeholders & client leadership as


Experience:

  • You will have 3-5 years PQE proven technical experience in a practice environment
  • The successful Candidate will be able to use IRIS for accounts production and corporate and personal tax
  • Preferable alternative accounts software experience would be Xero, Sage 50 QBO
  • Experience working in a client facing account management role
  • Engage and communicate across diverse internal & external audiences.
  • Ideally educated to a Degree level
  • High level of numeracy and computer literacy (MS Office).


Qualifications:

  • ACCA/ACA fully qualified
  • Minimum 3 years PQE

You will operate well under pressure. Technical knowledge & accounts ability and other preferred attributes/experience

  • Detailed preparation of complex or larger business accounts from the client's detailed or incomplete records using the firm's accounting software;
  • Reviewing accounts and working papers
  • Carrying out postings for complex or missing areas of accounts or oversee the completion of this work
  • Review business related personal and partnership tax returns and interpret the results for the client
  • Prepare more complex corporation tax returns and review the work of junior staff
  • Prepare/amend and/or approve letters and emails relating to more complex issues
  • Prepare replies to more complex client or third party correspondence, seeking further input as appropriate
  • Have direct contact with the client and third parties
  • Deal with technical enquiries from clients and other firm members
  • Deal with Enquiries raised by HMRC
  • Identify the potential for more complex tax planning opportunities and recommend appropriate strategies
  • Assist clients with one-off assignments
  • Initiate and attend client meetings
  • Engage with potential clients